USED BIKE POLICY
We believe in upcycling (punny).
We enjoy bringing old bikes back to life. The character of the vintage and used bikes is endearing and desirable for many in New Orleans.
We want your used bikes. We accept donations or we may even buy your used bike for us to fix up and resale. At the same time we are making great efforts to thwart bike theft in NOLA. It’s a terrible problem and we are doing our part to contribute to the solution.
Policy for donating, trading, or selling your used bike to us
It’s best to first call, text, or email us. Let us know what kind of bike you have, send us a picture, and give us some background regarding the bike/s. We do not accept some bikes and we don’t want to waste anyone’s time.
Bring in the bike or schedule a pick-up. Any paperwork related to the bike is greatly appreciated but not required. We will need to get a copy of your ID and fill out a form for our records. We can not pay you for your bike until we check to make sure it is not reported stolen. We check Stolen Bikes NOLA and Bike Index. It can take up to 3 days to do the check. Once it’s been cleared, we can send you the agreed amount through CashApp, Venmo, or PayPal.
If the bike has been reported stolen, we try to contact the owner and double-check serial numbers, identifying marking, and try to match any photos of the bike. We do our sincere best to make sure the rightful owner gets their bike back. Ultimately It’s our call. We may just return the bike back to you, but we will keep a record of the bike and who it was returned to.
The system is not foolproof. Many bikes look the same and there can be confusion over a bike’s ownership. We do everything that we can to stop this problem. Read this article about Tips to make your bike identifiable ((NEEDS TO BE WRITTEN)).
If for some reason you believe you recognize your bike in our used bike selection, we want to help you! Explain why you think it’s yours, and provide proof if you have some. If it is your bike, you can have it back. If its been recovered and tuned up please help us by chipping in for the parts at our wholesale price that was put on it and we will waive any labor that went into it. It’s a win for you!
To be clear: DO NOT TRY TO SELL US A STOLEN BIKE.
IF YOUR BIKE HAS BEEN STOLEN, REPORT IT ON BIKE INDEX AND STOLEN BIKE NOLA.
Also, if you want, let us know about your stolen bike and we will keep an eye out for it.